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British Heart Foundation Home Store

3 ROSEHILL RETAIL PARK, Felixstowe Rd, Ipswich IP3 9BG, UK
+44 1473 849890
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British Heart Foundation Home Store
Reviews
Katie T (10/15/2020)
Called about a purchase I made of over £500 to be told “there’s nothing we can do about it”. I asked to speak to somebody else, but because she’s the manager she said there was nobody else I could speak to. Attitude from the beginning of the phone call! I will not be visiting again.
Sharon Cooke (06/06/2019)
Visited this store on Monday 3rd June, was greeted by some very young but friendly staff. Was left to browse peacefully, which I like but when I approached whom I think was the Manager for some assistance was disgusted at her attitude!! Very curt, not at all customer friendly and extremely unhelpful, as if I was putting her out!! Having been a Manager of a charity shop myself for several years, would never have displayed such awful customer service or in any of my job roles for that matter. Shame on you though, you missed out on a sale, not a good front for the charity you represent, will definitely not be returning in a hurry!!
Sue Ward (07/19/2019)
Very friendly and helpful staff. Thank you
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