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Suffolk Wellbeing

Bury St Edmunds, Bury Saint Edmunds IP33 3ND, UK
+44 300 123 1503
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Detailed Information
Openning hours
  • Monday 8:00 AM – 8:00 PM
  • Tuesday 8:00 AM – 8:00 PM
  • Wednesday 8:00 AM – 8:00 PM
  • Thursday 8:00 AM – 8:00 PM
  • Friday 8:00 AM – 5:00 PM
  • Saturday Closed
  • Sunday Closed
Reviews
Xplicit Reaper (09/23/2020)
Your better off staying away from these lot, yoy will be made to feel like a piece of shiz and basically only interested if you have depression or anxiety. I have complex issues with serious diagnosis and id get more sense talking to the demons that surround me day to day. Avoid at all costs 😎
Kelsie Quadling (11/30/2020)
Rang them for help had 1 phone call and haven't herd anything since I thought they are there to help
Annie Page (11/18/2019)
We were referred here after our son was diagnosed with sensory processing difficulties and anxiety. The help we received to do with his anxiety was very targeted and practical and gave us lots of ideas about how to help him. The lady we met couldn’t have been kinder or more supportive and even came to our son’s school to suggest ways he could be better supported there.
John Dorling (02/18/2020)
Help comes very slowly. Phoning Suffolk Wellbeing is painful as you have to listen to the same messages over and over again. Your call is never answered straight away and you will always wait a while even if there is no one ahead of you in the queue. Knowledge seems to be basic. There appears to be a mindset that drawing triangles and flow diagrams can resolve mental health issues! CBT therapy is only for the new and naive. So far, since registering with them I have had one phone call and 4 sessions of CBT. I registered in November 2019 and it is now near to the end of February 2020. I have been on a waiting list for my next session for over 50 days. It has not been a very productive time nor enjoyable.
Filipe Velez (03/04/2019)
After more than a year going through the obstacles before being considered for treatment and waiting, feels like little effort or interest is made to help. Just ticking boxes. Also every time I need to call I spend over 30 min waiting before getting through. But if I don't show up or inform of changes I get taken off list for treatment.
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