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Carpetright

Springfield Retail Park, Haverfordwest SA61 2PY, UK
+44 1437 807181
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Detailed Information
Openning hours
  • Monday 9:30 AM – 6:00 PM
  • Tuesday 9:30 AM – 6:00 PM
  • Wednesday 9:30 AM – 6:00 PM
  • Thursday 9:30 AM – 6:00 PM
  • Friday 9:30 AM – 6:00 PM
  • Saturday 9:00 AM – 6:00 PM
  • Sunday 11:00 AM – 5:00 PM
Photos
Carpetright
Carpetright
Carpetright
Carpetright
Carpetright
Carpetright
Reviews
A Fiander (10/03/2020)
We bought a carpet and requested fitting online at the end of lockdown (as the website stated they were still working). Had to then chase repeatedly as they "couldn't find our order" and the customer service line was shut. Emails were ignored and when we called our local branch, they could not assist with online sales. Disgraceful service when we finally had email replies (3weeks after original chasing email) where, even when we showed them the emails confirming our purchase, they said the order had not been made. Finally got our carpet 3 months later. For future, we would much rather pay to have a local company buy and fit our carpets, as clearly this company is keen to take money but not actually deliver to customers.
karen pickford (09/08/2020)
Very friendly staff at Haverfordwest store, Liam especially. First order for living room carpet was excellent, delivered on time. Unfortunately our second order for stair and landing carpet was very disappointing. I am currently still waiting for delivery and fitting.
sarah thompson (07/15/2020)
Dreadful. Paid for 2 carpets back in January and waited for months to be told that they can't fit one of them because it's sisal and needs specialist fitting. I've tried getting hold of someone to find out what's going on and I'm still waiting. No contact at all and I've left messages on the very annoying phone line that keeps going to answer phone. I just want my money back now.
Sophie John (07/27/2020)
Terrible customer service!! We were told the carpet would take 2-3weeks including the current delays (covid) into week 6 & had made numerous phone calls to track down our order, no one bothered to get in touch with updates as requested or at all for that matter, Ended up going into the store for a refund with no apology. They couldn't find our paperwork, struggled to give a refund & already knew the carpet was currently out of stock!!?? Useless. We ended up going to ko carpets, helpful staff & carpet delivered the same day.
Simon Leaf (03/04/2020)
Great carpet but was upset about there FREE carpet laying offer, only one room is free on laying down carpet... Felt cheated with there false advertising ☹️☹️☹️☹️☹️☹️
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