Wren Kitchens

The quality of what has been delivered is good. However, 3 weeks after initial delivery date I still DO NOT have my full kitchen. The aftercare is beyond abysmal. There is simply NO customer care. The phone number is never answered, the email address takes 6 days to respond. Chelsea Eaton who was very happy to take my money has not replied to a single email since 1 day after the initial delivery date. This company is a disgrace. Take your money elsewhere.

Excellent range of kitchens on display. Friendly professional staff happy to help you find the right kitchen

Service with Wren in the Show room has been good and attentive. HOWEVER, once you sign the contract the services has not only been appalling but extremely negligent. First of all something to note! When you buy their kitchen installation package you would expect that you would be buying a service to fit all parts of your kitchen so it fully functions! This is not the case. What they call "supplementary costs" could cost more than the quote you are given in the showroom. You only find this out once you have signed the contract, so no turning back or options to cancel your order. Supplementary costs are things like fitting and connecting their appliances that you have purchased and existing appliances. All your paying for is the cabinets to be fitted! It cost me £1.900 for the cabinets to be fitted and i was quoted £2,000 to do the supplementary works. I would expect to pay additional costs for new electricity points etc. However for example i didn't expect to pay additional cost to connect a new oven and sink that i bought from them. Having had to find someone to supply this service i went with their fitters for fitting the cabinets. Then the real fun begins!!! One corner unit was supposed to be delivered flat packed. Third attempt to deliver one unit of a 16 unit kitchen as flat packed. Still waiting for the corner unit 3 weeks later! Have had to cancel numerous times, electricians, tilers, worktop fitters. I will keep this site updated with progress. UPDATE - Wren have again sent the unit fully assembled instead of flat packed. Now I have to wait another week, no confidence in this business at all. This will be the 5th delivery attempt.

Good experience, very helpful and friendly staff.

Could not be more complimentary about the service I received and the quality of my kitchen. It was all my dreams come true....would highly recommend