Map
Detailed Information
- Place Types Doctor
- Address 10 Gresham Rd, Oxted RH8 0BQ, UK
- Coordinate 51.2576516,2.09E-5
- Website https://www.oxtedhealthcentre.nhs.uk/
- Rating 2.4
- Compound Code 7252+32 Oxted, UK
Openning hours
- Monday 8:00 AM – 7:30 PM
- Tuesday 8:00 AM – 7:30 PM
- Wednesday 8:00 AM – 7:30 PM
- Thursday 8:00 AM – 6:30 PM
- Friday 8:00 AM – 6:30 PM
- Saturday Closed
- Sunday Closed
Photos
Reviews
Checked in early (5 minutes) for a blood test. Ticked all the boxes on the screen; same time noticing that a gp appointment for later that afternoon was still not cancelled despite my cancellation and explanation via the on-line booking service. Waited for twenty minutes, asked what was happening and was told I hadn’t checked in. One receptionist was lovely and got the blood sorted. However, made to feel really uncomfortable by the phlebotomists who accused me of not checking in. I did!!
Last two visits i have checked in on the screen, on time, followed instructions to seating area then waited for 20+ minutes to be seen where ive been greeted with rude, accusitory and grumpy staff asking why i am late? When i explained i was sat in the waiting room on time i was accused of not checking in etc i hate coming here! It makes a not very pleasant experience even more stressful and infuriating.
This is an amazing practice I have been with them over 15 years an seem how busy it has become looks like double the patient numbers. The staff have adapted incredibly in my eyes, keep up the good work all of u I know its tuff.
I appreciate the high demand for appointments to see gp's and nurses and yes it can be very busy with some waiting time on the phone. I am not one to moan about this as I feel the receptionist staff are polite and friendly and really helpful. The admin team behind the scenes are also very friendly and helpful, I have asked a lot from them recently and they are wonderful.
There is a little bit of miss-communication with repeated calls but at least I'm getting the calls and not left, I would rather that than nothing.
There could be more blood test appointments available, that would help, perhaps one full day instead of just mornings.
All the GP's I have seen so far and for my kids and husband, have been very helpful, thorough and empathetic no our needs. That is about 7 I think.
This health Centre is wonderful, the staff are so helpful and caring. One does wonder how they manage to retain their efficiency and kind attitudes in the current climate of cuts to their budget and growing numbers of patients.
To any miserable patient that wants to moan because of some problem in their life, please don't take it out on the staff, if you do you are just letting yourself down, it is generally you the moaner where the problem lies. Be calm and polite and you will get much more in life. We are so lucky to have the NHS.
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