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Boots Opticians

15-17 Station Ave, Caterham CR3 6LB, UK
+44 1883 337645
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Detailed Information
Openning hours
  • Monday 9:00 AM – 5:30 PM
  • Tuesday 9:00 AM – 5:30 PM
  • Wednesday 9:00 AM – 5:30 PM
  • Thursday 9:00 AM – 5:30 PM
  • Friday 9:00 AM – 5:30 PM
  • Saturday 9:00 AM – 5:30 PM
  • Sunday Closed
Photos
Boots Opticians
Boots Opticians
Boots Opticians
Boots Opticians
Reviews
jackie Bennett (12/09/2020)
On a very busy Saturday I was offered an appointment that had become available. The staff were managing the number of people in store with Covid safety in mind. Although running a little late all the staff kept me updated with progress. My eye exam was professional and detailed, everything was explained to me. The assistant asked to help me find glasses was spot on and patient as I deliberated. They worked well as a team to ensure all was well with my glasses and I left happy with the service- thank you.
GillyG Golf (12/22/2020)
I have tried to purchase contact lenses twice and normally would use a boots optician in the city who have always been so helpful. I can honestly say on the two times I tried to use the Caterham branch they were the most unhelpful and down right rude provider (of anything!) I have come across. I have switched my custom (after years of contacts and glasses) from boots to specsavers to avoid having to speak to the female “aftercare” women ever again. Avoid. If I could have used zero stars I would.
J Smith (07/23/2020)
Terrible opticians and ruining Boots name. The old management was much better!! The new manager/optometrist is a liar and has no idea how to run this business. However, the lady optometrist is very good. Not enough staff and lack of customer service. Wouldn't recommend at all. Would give it a 0 if I could.
alison sherrell (03/04/2020)
Steer clear of this store! I had been using this store for years but myself and both daughters had separate appointments with the new optometrist and he referred one of my daughters straight to A&E and myself and my other daughter were sent for non urgent referrals to the hospital. What a waste of the NHS services as we were all told there was nothing wrong. The staff in there were also not welcoming and pretty rude on one occasion. Will not be using this store ever again.
Purti Patel (02/16/2020)
If I could give it a 0 I would. Poor customer service. Not clear on prices either. Booked a free contact lens assessment and trial and they made me pay for the eye test even tho I gave him a prescription for my glasses test so did most the work for him. Didn’t give me my prescription which is my right to have. Had to get OCCS involved just to give me my valid eye test prescription which I was forced to pay for. They got my address and don wrong and had to chase to get correct info put on my prescription. Poor customer service didn’t even apologies for the mishap. Avoid!!
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