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The Cotswold Company

The Old Church, Bridge St, Godalming GU7 1HY, UK
+44 1483 934450
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The Cotswold Company
The Cotswold Company
The Cotswold Company
The Cotswold Company
The Cotswold Company
The Cotswold Company
The Cotswold Company
The Cotswold Company
The Cotswold Company
The Cotswold Company
Reviews
Karl Ramsaran (12/04/2020)
This is the first negative review I have ever written. As I have never felt compelled to complain in this way before. After spending a significant amount of time and money with The Cotswold Company in Godalming, you would expect a high level of service across all departments. They are not cheap. There delivery service is appalling from start to finish. I warn anyone who is elderly, disabled or is unable to lift heavy static furniture to seek a company that will actually finish the job properly. My elderly parents who were going to order some furniture will not be using The CotsWold company after hearing about this experience. I am now spending extra time, money and manpower to lift heavy furniture dumped in our landing. Two heavy side boards that needed at least two, maybe three strong people to get this through our door or around the side of our house and into our living room. We have also found significant damage on both side boards. I wanted to warn others to think carefully about using this company. At the moment we have had a logistical nightmare in our house. Whilst seeking alternative help from others to put their damage right. As this was the first time I have used The Cotswold Company it will surely be the last. Not ideal and just before Christmas.
David Barker (10/08/2020)
Helpful staff. Great to see the furniture in such a lovely setting. Aesthetically pleasing items. Well built and nicely finished. Good range of useful products.
Amy-Jean Burns (09/29/2020)
Beautiful store and the products are divine. The location is worth a visit for the experience. The staff member who served us wasn't very helpful/knowledgeable on the products unfortunately.
L Joseph (07/12/2020)
Amazing products, amazing service, definitely worth going to the store for the experience and look at the products. We are so pleased with our dining room set, so many friends and family complement the set. Will definitely go again and buy a few more products.
Recruitment Juice (09/21/2020)
Order still not received a month late. No explanation. No response. No news. No updates. No customer service. No product. No refund. Apart from that, they are 5 star all the way ;-)
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