Kineton Surgery

This is a fantastic surgery and one of the best iv ever known. It a pleasure to be a patient with them and I have most of my family who are also patients there to. If you cant get an appointment at one of there surgerys they will see you at a surgery that is closest to you in the new out of hours hub plus. Also there isn't a member of staff that wont go out of there way to help you with what ever your need is So if you've just moved to the area go and get yourself signed up.

well the doctors are lovely and infact SOME of the receptionist but unfortunately there is one that likes to shout and scream at someone who is ill and suffers from mental health issues. made complaint still waiting on apology from said receptionist. also the fact that some have no time or patience with children who are a bit high in sprit.

My mother got told that they’ve now moved to a new surgery only for me to go to the new address and find the signs are up, furniture inside but they are closed. We went to the old address and was told by the receptionist that the move is now held up and will happen in the next couple of months.

Needed a repeat prescription , left over the required amount of time(2 days I gave 3) . Tried to do online as advised my details were incorrect! Called twice they couldn't fix it as my details (checked and agreed correct with the technician) were incorrect on the system they would fix and advise Called checked details again tried again. They said they would check correct details again and contact me, they never did, called again they emailed me saying oh must have hit your junk mail, checked it hadn't. Gave up online, tried to fax for two hours, called twice they advised the memory was full but they would empty it and to try again, did it didn't work again! Called again they advised to talk to the dispencers but only after three, will this activate my perscription, no they said but it will make them aware of it! (Not allowed to scan it thru). I finally had to leave work early (an hour away by car) to pop the prescription in, made it with 5mins spare on closing time, they advised pick up on Monday (I need to make sure that I take the course same time no missed pills) advised I work full time can I pick it up early on the Monday, no it's after a certain time! Nightmare took all day to try and get my prescription to them so I could pick it up earlier than needed they didn't care advised problems still wouldn't help. Much prefer Tyso who are helpful beyond belief!