Map
Detailed Information
- Place Types Doctor
- Address The Surgery, Roman Way, Billingshurst RH14 9QZ, UK
- Coordinate 51.024981,-0.4457839
- Website http://www.billingshurstsurgery.co.uk/
- Rating 3.3
- Compound Code 2HF3+XM Billingshurst, UK
Openning hours
- Monday 8:00 AM – 6:30 PM
- Tuesday 8:00 AM – 6:30 PM
- Wednesday 8:00 AM – 6:30 PM
- Thursday 8:00 AM – 6:30 PM
- Friday 8:00 AM – 6:30 PM
- Saturday Closed
- Sunday Closed
Reviews
I will begin by saying it seems that billingshurst surgery can be a love it or hate it place, but after a few years its time I put forward my review. My family and I have never had a good experience, and rarely one we'd consider acceptable. Trying to get an appointment is very difficult, when you do the appointments are almost always running late even at the start of the day. More than a few times I've had to wait an hour over the appointment time. The reception and admin teams seem to work independantly as information is lost or forgotten a lot. Covid-19 has not been easy for anyone but I am astounded how the surgery hasn't used this to improve. A shame as the medical care has been good just the support is abysmal. Simply I wish there was another surgery that we could use but there are none so we have to make do. It is in urgent need of improvement in my view.
Really friendly and the doctors will do their best to get you the care you need
I have no hesitation to say that Billingshurst is an excellent surgery, where the staff and doctors go above and beyond. their duty.
We are extreamly lucky to be looked after by them.
Very friendly and helpful, especially the ladies on reception and pharmacy. A good example of why we are so lucky to have the NHS !
Lady at reception was unbelievably rude and blunt , didnt have a caring bone in her body . I suffer with mental health problems and this surgery has done very little to help me , especially the reception staff . They do not take the time to listen and just palm you off as quick as possible to get off the phone . I will be making an official complaint . Anyone with a mental health issue please contact a charity to help you deal with these robots
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