Map
Detailed Information
- Place Types Moving company
- Address 7 The Courtyard, Holmbush Farm, Crawley Road, Faygate, Horsham RH12 4SE, UK
- Coordinate 51.0951179,-0.2471936
- Website http://www.turners-removals.co.uk/
- Rating 4.1
- Compound Code 3QW3+24 Horsham, UK
Openning hours
- Monday 9:00 AM – 5:00 PM
- Tuesday 9:00 AM – 5:00 PM
- Wednesday 9:00 AM – 5:00 PM
- Thursday 9:00 AM – 5:00 PM
- Friday 9:00 AM – 5:00 PM
- Saturday Closed
- Sunday Closed
Photos
Reviews
Had bob come round for a quote, he was professional and polite. We then choose to book them as we were about to exchange contracts.
My husband called turners and booked provisionally, he asked the lady if this was ok. She confirmed both verbal and in email.
Today we received an email saying the week we wanted was full up and booked to our confusion.
I left a voicemail and my husband aswell.
I then received a call from an very rude abrupt woman who raised her voice several times as if i should have known they Do not provisionally book. I feel that their attitude is both unprofessional and disgraceful.
Moving is stressful at the best of times and this has not aided our stress.
A very bad telephone manner
We Pre booked this company to move and on the day of our exchange they told us supposedly as a courtesy that we were no longer booked and that they would be unable to move us for at least 2 weeks . To make things worse the lady I spoke to was rude and arrogant towards both myself and my wife and seemed completely non-plus to the turmoil they had put us in 2 weeks before we moved home.
It was a long move from Cornwall to Norfolk and the logistics were not that easy. Turners dealt with every aspect with professionalism and care. It was obvious that they knew what they were doing and made the whole move as easy as it could be.
A 5 star service from beginning to end. All the staff were very friendly and efficient right from the start of the process, from the very first phone call to ask for a quote. Our move was a complex one, due to accessibility issues in Cornwall, and it being a long-distance move, but this didn’t present a problem for Turners. All the staff were very professional and considerate- special mention needs to go to Dan and Henry who not only worked as part of the team loading up in Cornwall, but then drove two vans up to Northamptonshire and unloaded between just the two of them. They worked so hard, but remained pleasant, cheerful and professional throughout. Many thanks for making this long-distance move run smoothly.
Super service from start to finish. Everything possible was done to make the move as smooth as possible and the two men who carried out the move were exceptionally nice and very accommodating. Thank you once again .
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