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Tapi Carpets & Floors

Unit 1A, Beehive Centre, Coldhams Ln, Cambridge CB1 3ET, UK
+44 1223 941670
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Detailed Information
Openning hours
  • Monday 9:30 AM – 5:30 PM
  • Tuesday 9:30 AM – 5:30 PM
  • Wednesday 9:30 AM – 5:30 PM
  • Thursday 9:30 AM – 5:30 PM
  • Friday 9:30 AM – 5:30 PM
  • Saturday 9:00 AM – 5:30 PM
  • Sunday 10:00 AM – 4:00 PM
Photos
Tapi Carpets & Floors
Tapi Carpets & Floors
Tapi Carpets & Floors
Tapi Carpets & Floors
Tapi Carpets & Floors
Tapi Carpets & Floors
Tapi Carpets & Floors
Tapi Carpets & Floors
Tapi Carpets & Floors
Tapi Carpets & Floors
Reviews
Marietta S (12/07/2020)
Great place. The sales people all very friendly and helpful. I am glad that we visited the shop and was able to find a a desired flooring for all around the house we need it. I will be happy to recommend to others as well to visit the place. Even more pleased as i was able to bring my dog as well with us inside the shop.
angie king (10/24/2020)
First ever visit and was extremely impressed by customer experience. Darren was helpful and informative without intrusion into our choices, nice relaxed friendly atmosphere too.
Anas Al Rawi (03/04/2020)
We very much regret dealing with this store. We have wasted time, money and mental energy for disgraceful outcomes. The staff are dishonest and defensive, the store manager in particular. The fitting was done to an appalling standard. Upon removing the existing carpet to fit a doormat, they damaged the concrete base badly at the edges. I didn't complain and accepted to pay them £60 to repair it. They counted it as a full job, yet they failed to fill the edges and re-level the base which was the essence of the job. The fitting staff kept making lame excuses and refused to see the wrong even when it's so obvious. It was shockingly incomprehensible, no logic was in their arguments. Even worse, the store manager switched to argue mode suggesting their guys reported flawless job and took their side without paying attention to my complaint yet when he saw the pictures of the fixed base he confused it with before repair! The carpet was done on an uneven base while i was at work and my wife unwell and couldn't attend the fitting. They ruined the entrance of our house for £200, a job we could have done in our own time without causing damages or wasting time and money. Stay away, find someone else or do it yourself.
Chris Kennedy (12/03/2019)
Very inattentive sales staff. Not like they are rushed off their feet. Had to ask for help. Very lack luster answer about my enquiry. Went next door and bought the same thing from a friendly helpful sale woman. You lost the sale because of poor customer service and lack of care.
Karen Harrington (05/29/2019)
Excellent experience from start to finish. No hard sell, just professional advice. We bought carpets for the entire upstairs of our house. The fitters did a wonderful job. The carpets are good quality and look beautiful.
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