Map
Detailed Information
- Place Types Atm
- Address 18, St Thomas Centre, Cowick St, St Thomas, Exeter EX4 1DE, UK
- Coordinate 50.7173917,-3.5397535
- Website http://www.natwest.com/
- Rating 3.2
- Compound Code PF86+X3 Exeter, UK
Openning hours
- Monday 10:00 AM – 3:00 PM
- Tuesday 10:00 AM – 3:00 PM
- Wednesday 10:00 AM – 3:00 PM
- Thursday 10:00 AM – 3:00 PM
- Friday 10:00 AM – 3:00 PM
- Saturday Closed
- Sunday Closed
Photos
Reviews
Terrible customer service. Waited in the Quentin the till then was asked to wait longer for a senior member of staff. After 25 minutes of waiting I decided to leave especially that an elderly lady walked in and I offered her my chair to sit on. There wasn’t another one and I have a bad back so I couldn’t wait longer standing. No apologies given, no support, nothing.
Fairly poor service today. 4 people standing about doing nothing except chatting but they insisted that I had the queue to pay cheques in to the machine rather than serve me themselves.
Disgusting customer service by the woman with purple hair...Needs more customer service on how to treat people!
Nice refurbishment but they have no staff left...I had to wait 10 minutes as 1 staff member on tills and the other lady coudn't be bothered to stop what she was doing and actually serve customers! No apology for keeping people waiting! Can't imagine any other businesses surviving with such a lack of care for their customers.
I have been a reliable customer of Natwest bank for over 3 years. unfortunately somebody committed fraud on our account taking £20,000 without permission. I instantly informed Natwest bank of the illegal activity on our account . After 2 months of trying to sort the problem out which put a strain on my business Natwest came back with a settlement of just over £1,100 which i feel is absolutely disgusting. Please look out for our lorries which will be sign written and placed outside several major Natwest banks where you will be able to tell us about your bad experience. I don't think that any customer should be treated like this.
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