Map
Detailed Information
- Place Types Restaurant
- Address PENARTH MARINA, Penarth, VALE OF GLAMORGAN CF64 1TP, UK
- Coordinate 51.4451029,-3.168532
- Website http://www.theoldcustomhousepenarth.co.uk/
- Rating 4.2
- Compound Code CRWJ+2H Penarth, UK
Openning hours
- Monday Closed
- Tuesday Closed
- Wednesday 12:00 – 2:30 PM, 7:00 – 10:30 PM
- Thursday 12:00 – 2:30 PM, 7:00 – 10:30 PM
- Friday 12:00 – 2:30 PM, 7:00 – 10:30 PM
- Saturday 12:00 – 2:30 PM, 7:00 – 10:30 PM
- Sunday 12:00 – 3:30 PM
Photos
Reviews
Food lovely, staff attentive. Although you need to be careful, lunch is advertised at 14.95 per person. When you get there only 26.95 per person options available. Communication when you query this is not the best. ... Please read the response from the owner, apparently I don't have enough money to eat at his restaurant, quote " I am sorry this is slightly too much for you during these difficult times", is that exclusivity or conceit - not for me to judge
Absolutely terrible experience with this restaurant
1st of all never in my whole life have I had to pay for food upfront we was the only table in restaurant what they made do it after speaking to other guest they paid there afterwards but we continued and Starters came okay then when main course come I ordered T-Bone it was like eating a tyre was not just my peice as the rest of my party had the same problem with there steaks
So we ask for manager they kept saying they couldn’t find him and we agreed for them to take steaks away and they drinks for the evening was on the house
It was bad experience for it destroying are evening then to find out They took £335 Off my card for the full party’s drinks they never had no authority taking it
The police and Fraun team will be made where
This restaurant should be closed down to Robbing customers
Avoid Avoid Avoid! A very pretentious restaurant the food was good but overpriced, the staff are clueless they didn't have a clue who we were on arrival they brought us someone else's garlic bread so they suffered cold bread! Had to call the wine waiter who walked around looking but not seeing. Mistakes on our bill so be warned to take a very long look. The check ups make quite a good "Cabriolet" So all in all quite amusing but not the right way to run a Restante!
"I won't be back"
I have no idea how this place has more than 3 star review! It's mediocre at best.
Bizarre service where you have to go and order at the counter. Over-priced, bland food. "French fries" are mank chip shop style chips. No seasoning. My steak was supposed to be medium/ well but was still mooing. No apology. Service below par generally. Ordered garlic bread to start. It was put at the end if the table unannounced and was cold before we realised it was there.
There are a lot nicer places to go in Cardiff and Penarth with tasty food for far more reasonable prices. People who rate this higher likely haven't been to anywhere else.
Perfectly edible but that's about it.
Staff always brilliant and food and drink faultless.
Barman was highly amusing while offering top drawer service.
Probably had one more drink than I should have but sometimes you've got to, no ?
Eliot X
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