Map
Detailed Information
- Place Types Atm
- Address 57 High St, Christchurch BH23 1BB, UK
- Coordinate 50.7339966,-1.776639
- Website http://www.natwest.com/
- Rating 2.9
- Compound Code P6MF+H8 Christchurch, UK
Openning hours
- Monday 10:00 AM – 3:00 PM
- Tuesday 10:00 AM – 3:00 PM
- Wednesday 10:00 AM – 3:00 PM
- Thursday 10:00 AM – 3:00 PM
- Friday 10:00 AM – 3:00 PM
- Saturday Closed
- Sunday Closed
Photos
Reviews
Terrible bank. Tried to open an online account, waited 3 weeks for access codes to operate account but never received any codes. Eventually in despair 0n 13th of Oct 2020 went into the bank and closed my account, am still waiting to get my 3k+ back on the 22nd of Oct.
Long queues and poor customer service. Sadly I echo what the others have said in their reviews
dreadful bank no customer service every time i have visited this bank it is under staffed at the tills , i had a dispute with a young cashier who was clearly under pressure , there was other staff wandering around doing nothing when they could have offered help , this clearly is caused by over payed management who havnt a clue about customer service and need to put customers first not profit
Yet another dreadful Natwest branch for service! What is the matter with this bank that it feels it can treat tax paying customers (that incidentally bailed it out over 10 years ago!) with such complacent contempt?
Apparently the banks policy is now for one cashier to serve, despite a 10 deep queue, while senior staff just walk about asking people in the queue if they can help! Err YES - GET BEHIND THE COUNTER AND SERVE!
Ridiculous policy - if a small business treated customers the same way, it would have no customers.
Seriously thinking about leaving this dreadful bank for a superior service elsewhere!
Clearly they are not listening to customers views - despite their marketing campaign to say otherwise.
Yes, it's a bank! But they have always been very good to me at NatWest and I have no complaints. This is not my local branch, but I use the business services here as this one is our area's business centre.
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