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Roe Lane Surgery

172 Roe La, A5267, Churchtown, Southport PR9 7PN, UK
+44 1704 228439
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Detailed Information
Openning hours
  • Monday 8:00 AM – 8:00 PM
  • Tuesday 8:00 AM – 6:30 PM
  • Wednesday 8:00 AM – 6:30 PM
  • Thursday 8:00 AM – 6:30 PM
  • Friday 8:00 AM – 6:30 PM
  • Saturday Closed
  • Sunday Closed
Reviews
Bina Crowley (08/27/2020)
Had appointment with Dr dharma St doctor sharma explained everything to me before an examination and made me feel at ease. She explained everything to me in detail I felt like I had been listened to thank you for what was supposed to be unpleasant... Made me feel comfortable and at ease also very informative. A credit to your surgery. You will be an incredible GP. X
D. S. (09/07/2020)
Amazing gps at this surgery however one of the receptionist s is extremely rude over the phone and clearly doesn't want to be there. She has almost reduced me to tears the way she speaks to me and my family over the phone, as if it's my fault I am unwell etc and that I shouldn't be calling in. She has also said numerous times in the past that she would chase a missing x-ray result up for my partner 5 or so times and on the 6th time, we managed to talk to someone else and said that there were no records or anything of the 5 times we spoke to her. I would highly recommend choosing another surgery if you are looking for one, until this receptionist gets fired.
Karen Watkins (03/12/2020)
Fabulous surgery from the reception staff, to nurses, to Doctors. Having been a patient at St Mark's for years, this place is like a breath of fresh air. I can make appointments online or speak to reception and make it. I have bloods taken regularly and am straight in, job done and out. I don't need to see a Doctor often, but needed to do so today. I booked an appointment online (one night last week), arrived 12 minutes early and was called in within 2 minutes of arrival. This surgery is proactive with required tests, mammograms, smears etc and I really cannot fault them.
Sue Webster (06/12/2020)
Honestly I've had enough of the way one of the receptionist speak to me on the phone when I've rung up. It's not just been me she has belittled, she has done it to others. I like the doctor surgery but there are a few things I think they need to change. They need to change the way they speak to patients on the phone. I'm on about the receptionist lady her. I dont want to ring up and ask about something and be made to feel like I was wrong for ringing up in the first place. I'm also a angered still about something that has happend with 2 of the doctors in the surgery. One was totally sexist to say the least. His exact words where, I dont deal with lady problems. If you want to speak to someone about gyne problems then make another appointment with a female member of staff. I've got a witness
Anon (02/26/2020)
Great reception staff but GP I saw was so rude and hostile in her attitude. Did not listen. Constantly interrupted me giving me no chance to even answer a question. Official complaint made.
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