DS Furniture

Well laid out store with Covid 19 precautions in place. Pathways in place in store with 2metre strips. Good selection of furniture for every room in the house.

We were served by Steve at the Cross Hands Shop. He had an excellent knowledge of the products we required and we purchased 2 single and a double bed from the store on his recommendation. He was extremely helpful and a great representative for the company. The beds were duly delivered on the due date. The two delivery men were again extremely helpful. They unpacked the beds and cleared away all the packaging before leaving. The products proved to be of high quality and we are very satisfied with them. We would highly recommend DS Furniture at Cross Hands.

You get what you pay for, never again will I step into this place.

Don't be deceived by the prices. Poor quality and disappointing service.

DONT BUY HERE If i could give a 0 i would. Purchased a print here, which cost a few £100 and when putting it up the d ring that holds the cord to the picture came off. Luckily this happened when we were manoeuvring it so it dropped onto the settee top. Took it back to the shop for a refund, which they refused to give. The salesman said that they had sold 1000s of these prints and not one had been returned with this fault. He went on to imply that we had purposely opened the d ring... I contacted Carmarthenshire County Council and was put through to Consumer Advice, who said that i should get a full refund through right to reject as stated in the Consumer Rights Act 2015. But still the salesman/manager refused. He offered to replace the hook only, which was not good enough as it was brand new and had not even been hanging on the wall. After a further few exchange of words he did offer to take the print back but only received 80% of buying price. I have made further enquiries with other organisations and all advised that a full refund should have been given. I telephoned the store to find out the salesman/managers name, and the female who answered the phone refused to give it, saying that they were not allowed to give out the managers name. Never buy here or Happy Homes as they are the same company. Have written a letter of complaint to the owners and a copy to Trading Standards.