Home United Kingdom Wales ScS - Sofa Carpet Specialist

ScS - Sofa Carpet Specialist

Newport Retail Park Spytty Road, Newport NP19 4QQ, UK

+44 1633 284960

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Detailed Information

Place Types Furniture store
Address Newport Retail Park Spytty Road, Newport NP19 4QQ, UK
Coordinate 51.5786254,-2.9435307
Website https://www.scs.co.uk/stores/newport.html?utm_source=google&utm
Rating 4.3
Compound Code H3H4+FH Newport, UK

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Reviews

Rebekah Marshall (08/20/2020)

Amazing shop staff, served by the fantastic Vicky at the Newport store! Super helpful, she didn’t jump on us entering the store but was present in the room for questions. Once found a sofa we loved Vicky came to answer our question and provide us with our options and prices. With the most perfect price we purchased a 3 and 2 seater and a large storage stool, sofa gliders and protection plan. The store had a great atmosphere which made you feel comfortable and imagine your sofa in your own home. 10 weeks to be made. Once delivered if we feel there is extra room a chair will also be purchased. Would definitely recommend!

Tracy Wainfur (10/21/2020)

1st time going to scs. On first entering I found staff very welcoming,warm,friendly. I felt very safe in the store during these current times. Social distancing markers were easy to see and follow.The member of staff that greeted us was very polite wore a mask the whole time we were there. I went into the store knowing what I was going to buy beforehand so she led us straight to what I wanted. She went through the options on the item I wanted she made sure I waa given all the info that I needed...I left the store feeling comfortable that I was safe inside the store whilst I was there and that I came away with what I wanted with no problems..A very pleasant expleasant I highly recommend ScS .Would definitely go there again

Carl Gibbons (07/26/2020)

Very knowledgeable and friendly staff, answered all of our questions with confidence and clearly knew the product in question. We received a follow-up call within days, confirming the order details and delivery requirements. Overall excellent service.

Grace Barrett (11/08/2020)

Terrible service, purchased a new sofa back in August to be told we should expect it end of October. Went into the shop near the end of Oct to be told yes it was expected end of Oct and we'd get a call. Just received a vaugue email 6th Nov stating it is now estimated for 8th Jan!!! 5 months waiting for a sofa is absolutely unexceptable. You can get a car made quicker!!!! Take your money elsewhere, dont waste your time and money. I will be asking for a refund. *Update* we have since been offered a £69 delivery refund and still have to wait until mid Jan... not good enough in my opinion. They take your money and then decide to tell of delays after the original delivery date has gone and then some. If they have trouble sourcing materials they should let you know. Very poor communication.