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NatWest

14, 16a Oxford St, Swansea SA1 3AG, UK

+44 345 302 0774

Map

Detailed Information

Place Types Atm
Address 14, 16a Oxford St, Swansea SA1 3AG, UK
Coordinate 51.6194155,-3.9462455
Website https://www.natwest.com/
Rating 2.5
Compound Code J393+QG Swansea, UK

Openning hours

Monday 10:00 AM – 3:00 PM
Tuesday 10:00 AM – 3:00 PM
Wednesday 10:00 AM – 3:00 PM
Thursday 10:00 AM – 3:00 PM
Friday 10:00 AM – 3:00 PM
Saturday Closed
Sunday Closed

Photos

Reviews

Harvey Smith (08/07/2020)

Really disappointed with natwest. Been with them for years. We know covid19 has affected everybody, but I am a monday to friday worker, so the only time I can get to the bank is a saturday, and theyre not even open yet. Nearly all the banks are open on saturday now so why dont natwest? Terrible service to offer. Disappointed.

The Traveller Foulston (06/10/2020)

Very poor service even taking into consideration Covid 19 - Should undertake some serious customer care training. I know it pointless writing this they don't take any notice, been like it for years, soon as I'll be moving

Steve Rowlands (04/17/2020)

Totally let me down during covid 19 we are a business and they reduced hours and closed branches instead of offering support to local businesses. Been unable to bank cash for 3 weeks. Now turned away from branch even though 15 minutes queuing Pathetic when other main banks open longer

John Thomas (08/13/2020)

Gose online to find out they are saying its open and then goes to the Llansamlet branch to put money in to my account to find out that it closed at 3pm and there was other customers there thinking the same as me and one customer was sent from swansea branch because of a flood there.... im not happy at all with natwest they need to chance they opeing times online and stop wasting peoples time

Neil Hutson (02/02/2020)

After having to travel into Swansea, as Natwest have closed our local branch down, we waited in line to speak to someone to resolve our online banking access as it has been restricted for some months. By the time that we were called over it was now past 13:00, which is the time that they close, which in my opinion is far to early to close on a Saturday as people also work on weekdays and Saturdays are the only time to travel into the city. Even before we sat down in the small open cubicle the lady had a bit of an attitude which contained to worsen as time went on, she did not want to listen to our issue and got very abrupt at times and pulled faces as we tried to explain. Extremely unhappy and after the closing down of not only our local branch but the surrounding branches too and the behaviour and attitude of the staff in branch we will be looking to leave.

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