Home United Kingdom Wales Pepino's

Pepino's

172 Chepstow Rd, Maindee, Newport NP19 8EG, UK

+44 1633 250689

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Detailed Information

Place Types Meal delivery
Address 172 Chepstow Rd, Maindee, Newport NP19 8EG, UK
Coordinate 51.5897201,-2.9781502
Website https://www.just-eat.co.uk/restaurants-pepinos-newport-np19/men
Rating 3.7
Compound Code H2QC+VP Newport, UK

Openning hours

Monday 4:00 PM – 12:30 AM
Tuesday 4:00 PM – 12:30 AM
Wednesday 4:00 PM – 12:30 AM
Thursday 4:00 PM – 12:30 AM
Friday 4:00 PM – 1:30 AM
Saturday 4:00 PM – 1:30 AM
Sunday 4:00 PM – 12:30 AM

Photos

Reviews

Joshua Lord (10/04/2020)

Ordered through Just Eat, after an hour and a half of waiting we called to find out when our food would be delivered to be told the address they went to said they didn't order any food so they just left it didn't contact us or anything. The girls attitude on the phone was awful. You seriously need to improve on your customer service skills.

Sian Evans (06/06/2020)

We placed an order from pepinos, first off delivery was 25 minutes late, but all 3 portions of chips that arrived were not cooked properly, and were hard and raw in the middle. I threw away one portion before my daughter complained to just eat. She told just eat that I'd thrown away the one portion. When the driver brought "fresh" chips he asked for the chips back, my daughter told him she had said that the one portion had been thrown away. He said he needed to go and speak to someone. While he went to his car to do so, I went in the bin and got out the 3rd portion. He came back to the door, said that we were now banned from ordering again! Refused to take the chips from my daughter who then had to throw them all in the bin, in front of him. So why was it such a big problem? He was so rude! I'm sorry but if we pay for food, we expect to have decent food delivered. I wouldn't half cook food at home and serve it! You used to be the best place to order food from in Newport and I've left plenty of good reviews for you on just eat, but you should be ashamed of yourselves. You could have had all 3 portions back, but I bet the driver didn't come back and say that to you either!

Gavin Hackwood (08/28/2020)

Absolutely disgusting service, will never order from here again! Didn't ask you for anything for free so that's a lie! All I asked you for was to put my pitta seperate and you wanted to charge!!!! You're the only shop to charge to put something seperate!!!

Laila Mcauley (03/21/2020)

Ordered food tonight presentation was absolutely appalling. 3 pieces of meat in my wrap , soggy bread , chips like cardboard and a very rude manager. Will never use these again vile food.