Map
Detailed Information
- Place Types Pet store
- Address 220, 222 Brighton Rd, Coulsdon CR5 2NF, UK
- Coordinate 51.3190518,-0.139388
- Website http://www.petsgaloreltd.com/
- Rating 2.6
- Compound Code 8V96+J6 Coulsdon, UK
Openning hours
- Monday 8:30 AM – 5:30 PM
- Tuesday 8:30 AM – 5:30 PM
- Wednesday 8:30 AM – 5:30 PM
- Thursday 8:30 AM – 5:30 PM
- Friday 8:30 AM – 5:30 PM
- Saturday 9:00 AM – 5:00 PM
- Sunday Closed
Photos
Reviews
16 days to arrive, only one rude and unhelpful response to emails. No apology. They stopped replying after my first email, so it seemed that the goods were lost. Finally I asked Amazon to refund me and they did so the very morning of the day that the goods finally arrived. The seller emailed me minutes later advising me, without any precursor, that keeping goods without paying for them was theft. What an attitude! When I objected to their style of communication, it continued. I asked for a written apology before reversing the refund and they could not bring themselves to do even this, then threatening legal action. One of their emails included this:
You have received goods that you've not paid for - that is dishonest
Our attitude to 'customers' who actually PAY for their orders may be different
If I could give minus stars there wouldn't be enough to hand out. Rude, ignorant and unhelpful are the most I could offer as a result of my visit today, without being offensive. Do yourself a favour and spend your money as far away from this dump as you can.
What an absolute joke of a company! Sent incorrect product. Claims its to do with seasonal conditions of the product. lol They have deliberately torn the word "small" off the product label as the product was sold as large. I was actually reordering the same product i had had from them before. I have spoken to their supplier this morning and they have confirmed they have the standard large seed in stock and that i was sold the incorrect product. luckily you can buy bird seed direct from aejames.com website so no need to deal with these jokers.
Really unhelpful and rude when i called today. stay away folks
Great service and advice.
Ordered via Amazon. Still no delivery. Rubbish feedback when chasing delivery. Customer service is non existent. Cancelled order and re-ordered with another company via amazon and got delivery next day.
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