Pizza Hut Delivery

Great service from the staff and management made an error online while ordering and sorted the issue even though the food was cooked great service

This isn’t the first time we’ve been so dissatisfied with this Pizza Hut, but unfortunately it’s the one that is most convenient to our home. We have ordered online from here around 4 or 5 times now and every time we turn up at the specified time the food is never ready. This time it was 15 minutes late. We were offered a drink while we waited this time for the first time but this is not good enough considering they’re late every time. Also, the wait wouldn’t be a problem if we left and the food was all hot. The reason for the delay this time was because they’d forgotten to put in one of our pizzas. So while that pizza was hot when we left, our other two pizzas and three sides were cold. Our nachos had been sitting there so long that the crisps were a soggy mess by the time we got home, 5 minutes away. And our gluten free pizza bases were hard. Also, there is never enough cheese on the nachos and the pizzas are always messy. The sauce on the pizzas never covers the bases as it should and there’s always large amounts of bread still visible. Also, the toppings are very sparse. I think we’ve given here more than enough time to improve its food and service but as the food is disappointing every time we will not be returning unless we hear that they have started doing a better job. Our old regular was on St Helens Road in Swansea but as we’ve recently moved it is now around 20 minutes away from our new home but we will now be returning here as the food is always hot and of very high quality and the service is always amazing.

Pizza was nice and delivered quickly. Everytime I order cookie dough and ice cream, they never send the ice cream. When I ring them, I'm always told there's none there. Won't give a partial refund, don't even sound like they care when you ring them. I'm currently owed 4 ice creams and won't be ordering from here again.

I'd highly recommend domino's... ordered quite frequently and I'd say that food is late by at least an hour 80% of the time. last 2 orders food has been at least 2+ hours late and today hasn't even turned up at all. Get hung up on when you call too. Just don't bother.

Hate the place staff are not very nice at all