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Plasmarl Industrial Estate, Enterprise Park, Beaufort Rd, Morriston, Swansea SA6 8JG, UK
+44 1792 799300
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Julia Guest (10/27/2020)
If you live anywhere that has difficult access, do not use this company. They were asked to deliver a single pallet of insulation. Their first driver refused to deliver because he decided our track is too narrow. We've had two 26 tonne lorries deliver in the past few weeks, without issue, but they would not accept that as being true. The load went back to a depot and they were asked to deliver on smaller lorry by the supplier. The second driver rang to say he was on his way, he knew the track and knew the access is OK, but had been instructed by his boss to not drive down. He could only deliver to the top of the lane about 1/2 a mile away... with fifteen minutes notice. I was waiting for him to call and decided to drive my car up, as we had issues getting our van out for it quickly. I found the goods dumped on the side of the road. We have all kinds of deliveries and never had this kind of issue before. Update following their belated response to this post. This is not true having spoken to the supplier directly he was as frustrated as I was with them. They spoke to me several times that day so they could easily reach me. They just done the same with another pallet I was sent, so have had to organise another courier to collect it from them. USELESS is all can say. Don't waste your time and money using them.
Carl Simpson (12/17/2020)
Excellent service as always from Jamie Chris and the boys
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