Balaam Street Surgery

I don't understand how these useless people getting that kind of job... In this position you have to be professional 100% not just attend to work place and do nothing. And I'm talking about all staff members from receptionist to doctor... Doctors are under a huge lack of knowledge... Reception not functional at all... You attending to GP with some physio or other illness and instead of receiving trully accurate diagnosis you getting a guess. Even more when you need any prescription they just put you on hold for forever... And finally when you not happy about all this mess and still not received a treatment to reduce your illness it is time for lies and excuses. And this GP is number one of doing that. I will be able to state all these facts all day long but have more important things to do but chasing a wind in the Balaam Street graveyard... One Star only for the reason the roof is not leaking.

Reception not functional at all everyone worked very slowly, before the Covid-19 and now it feels like they have a chance to have nothing to do at all, this is not only my opinion but also of my parents, the same can be said about GP who look at your illness according to the training manual and search engine.. It seems that GP has no communication with the hospital, all referrals are very slow, when in fact you feel very bad and the disease is progressing.. One of the examples tried to make an appointment early morning by phone, receptionist tell me that all appointment now is only online, but when you write online, they rarely answer and you can't get an appointment on the same day, that day I did not manage to get to the GP.. Making up all new dumb rules it seems they isolated themselves from us.. Judging by the all bad comments that are most of the bad comments here and based on my practice, medical authorities should look in to this medical practice and take action..

Kindly pay attention to reviews!! Don’t choose this surgery because it’s close to you or something. Save your life and research about a different surgery. I think CQC needs to review this practice or they’ve to change management. Am even wondering if there’s a manager in this surgery?they’ve to change everyone especially the dishonest, untrustworthy and unsympathetic receptionist. They all give excuses just to hang up and they’re very rude, they shout and talk to patient as their pet. And doctors make excuses for them which I don’t know if they’re all related or not. It takes 6weeks for you to get a referral and if it’s life threatening guess you’ll be dead by then and when you call, they’ll tell you it’s done ,call again and the next person will ask you do you need a referral and why.They aren’t competent in anything.And to the doctors when they call you they careless where you are to receive the news they just say it unprofessional way, regardless of how the patient is going to take it whether you’re in the mist of committing suicide. Incase you’re looking for an easy way to end your life, you can still go ahead and register here. I think a petition should be made about this surgery. Whenever my mum comes here she leave there with tears and we’ve to meet her half way before home.Worst Gp surgery. Doctors don’t even show sympathy and compassion which is awful.And before you finish talking to this Rude receptionist your BP will be flying from 200, hypertension is real. Save your life and do more research. All the feedback on this site is appalling for a surgery to still exist.Save your family and think fast!!

Worst gp in the local area, GP doesn't call you back. Receptionist incompetent and impossible to get simple forms filled in. Calls not answered and so often get hung up on. Save yourself the trouble and avoid at all costs.

Never had any issues here. Like the online consultation system - suits me. Normally very punctual response (