Cwmbran Village Surgery

Clean well organised straight in straight out .Happy

Unprofessional, dishonest and conflicting advice between doctors. Today I've had enough so I may as well share me and my son's experience. There are a few doctors here that outstanding. However, there are far too many that clearly have no interest. Our son has been seen multiple times (15 months) by this GP but today was enough. He was seen as we was concerned about him having another ear infection. This was confirmed by the GP and was subscribed otomize ear spray. This spray stated not suitable for under 2s - so evidently we phoned up to double check. A different GP then proceeded to inform us that she would not give her child this and insinuated that we were lying about our child having 2 previous bouts of ear infection, as she claimed it was highly unlikely. Conflicting advise and distrust between colleagues notes; a waste of medication prescribed. The records will indicate otherwise. A previous visit (end of last year) was regarding his crying and upsetting behaviour which the GP deemed him to be OK. That same evening we visited Nevll hall's out of hours emergency GP which concluded he had foot and mouth and an ear infection. I've also been mistreated by this GP - for years I had been back and forth regarding severe heartburn and acid reflux. Last year I was finally referred to a special who confirmed that I had a hernia and GERD and required surgery - nissen fundoplication to be precise. If you are struggling with this GP there are genuinely a few doctors who deserve credit as they are outstanding and fortunately those who I cannot identify have resolved many of the problems myself and my son have made appointments for. Those same doctors are ones who referred the cases described above and got the help we need. The other experiences with the other doctors I can not name have been outright awful and you'd get further looking on the Internet as the majority of their responses are 'if you are still having this problem in a week come back' dispite making an appointment after weeks of "waiting it out" or so to speak. Genuinely disgusted by this GP.

Very good female Doctor there who addresses the whole. Applies own complimentary alternatives toward reaching and maintaining good health Listens Getting an appointment with her can be difficult though Very much worth sticking with Provides a consistent approach

Id give it 0 stars if it was a option bright as a black out n asking patients why they need the appointment so they can tell thr doctor I have a tongue I can use it changing as soon as I can

UPDATE- I have now changed this to 1 star. If you need to see a doctor the same day you have to explain to the receptionist why and she will then decide if you get to see or speak with a doctor. Reception staff go out of their way to be helpful, Acceptable waiting times for an appointment. The Doctors really care about their patients. I feel so blessed to be a patient their.