Map
Detailed Information
- Place Types Car rental
- Address Ul. Antuna Mihanovića 1, 10000, Zagreb, Croatia
- Coordinate 45.8053923,15.9759064
- Website https://www.oryx-rent.hr/poslovnice/rent-a-car-zagreb/
- Rating 3
- Compound Code RX4G+59 Zagreb, Croatia
Photos
Reviews
The worst car rental experience I have ever had. Totally a rip off. They would try to get your business by offering a lower rate on line. When you actually rented their cars, they would find excuses to charge you extra. I rented a car from Oryx with three friends in August to visit nearby towns during our trip to Zagreb. When we returned the car, the staff insisted on charging us 60Euro for car wash because there was some dust inside the car!! We didn't ruin any internal part or left any scratch on the car. The dust was merely a result of normal driving and can easily be cleaned up with a vacuum cleaner. Even if the car do need a professional car wash, it would only cost 90KN (12 Euro) for a Complete Wash in Zagreb!
I normally don't post any public reviews. But I feel this business is a scam and would like to warm any potential victims like us. Avoid at any costs!!
Great deal and very easy to rent a car even when under 20 years old. The price was also fair.
I rented a car for 5 days and I can say that due to all possible insurance we were safe on the road! .. the service in that small branch of the Hotel Esplanada is great and I really have to give 5 for the team that operates in that small "hole". I have no negative experiences as some write here. It only bothers me, if I leave the car in another branch, that I am charged an amount that is really too high. I don't think those items are fair here, because surely these cars are borrowed in a high percentage in those other locations as well ... but it's a job, which is clear to me. In 14 days I am borrowing again, this time for a shorter time but definitely in this Renta house !!
I booked through the app the day before and they didn't see the booking in time so I waited more than 2h and in the end they gave me a van instead of the Golf I asked for!
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