Park Plaza Gurugram

Booked rooms for the marriage.. poor room service.. also the sheets were not clean. Washrooms and lighting were also not in good condition. Inviting guests and not cleaning up ,highly disappointing. With the catering at the function the counters were never ready for the guests service at any hour. Poor service and hospitality.

Loved the stay. Room size was good n cleanliness up to the mark. Mattress could have been better but overall loved it.

It's been 6 years since we stayed in this hotel... But the experience was truly amazing. We were treated like royals! Staff provided everything one needs before we even had a chance to ask. Lunches that we had in the hotel were very, very good and the waitress served us with passion, explaining every dish and showing best ways of eating them like locals would. Saloni was very informative, friendly and helped to make our stay feel special. Not to mention, we were upgraded to wonderful and modern executive suite after we've made a mistake and checked in Park Plaza in completely different part of Delhi 😂 Great memories. Thank you!!

I deducted one star for slow food service while we were having our sister's marriage. Else wonderful staff, great place for small gathering (upto 50 ppl). We used sky lounge. Great rooms.

Booked this marriage function, the banquet manager Dhananjay is a liar, don't trust his words when discussing the place for marriage or any event. Service was not good by catering staff, we had to call them every time,they just roam in the area like robots without any expression, delay in service is what they try for. Only when we shouted, things started getting better.