Pine Brook Guest House

Nice Place.....Rating 5 Star

Great place to stay,with great service

Beautiful hotel in a prime location. The manager mithu is an excellent person. Budget hotel with good amenities. People who are looking for a safe and prominent location with neat and clean rooms surely do visit.

Room was not well maintained. Washroom was not equipped with basic equipment and supplies. Hotel staff was not responsive to fix the issues even after multiple reminders.nIt was the only bad memory from my Shillong trip.

People calling this hotel a fraud or not worth their money are people looking for cheep accommodation and super pricy services I am sorry to inform you that such people only complain no matter how much you please them even if it were a star category hotel theyel complain coz they think they bought you and your hotel like that is the common attitude as IV witnessed people only talk about how bad our services are but no one tells the real story about how rude a customer can be of they have this attitude towards the hotel if any one is reading this review it's a hotel running for over a d decade it wouldn't be possible to run for so long if we were cheating people...... thanq