Holiday Inn Express & Suites Acworth - Kennesaw Northwest

Room was clean. Beds are comfy. They do to go breakfast but don't have anyone working it to take care of it so there was nothing there. Staff was kind of blah. Kinda expected more for the price and from the brand.

Scheduled room with two queen beds. Received room with king bed.nRoom had keurig coffee maker that did not work.nnRequested replacement and was told could not replace??? Hotel was also under renovation and this was not pointed out during [email protected]

I WILL NEVER RETUR TO THIS HOTEL CHAIN VERY UNPROFESSIONAL MY ADVICE GO SOMEWHERE ELSEnAfter i reserved a suite doble room they said they no longer had that room because they give to some also. They gave my room to someone else even though I confirmed i Did drove for more than a hour for nothing very disappointed I WILL NEVER RETUR TO THIS HOTEL CHAIN VERY UNPROFESSIONAL MY ADVICE GO SOMEWHERE ELSE

Check in was easy and pain free. The room was nice and mostly clean. I am only giving 3 stars because after settling into the room and getting back from dinner we got ready for bed only to notice the shower was dirty (lots of hair both at the drain and back at the top of the tub) and dripping at the faucet. Being late and we were tired we went to bed. The next morning we let the front desk know on checkout what we found later at night but honestly, they didn't seem too concerned with it, as I guess the assumption was we were not concerned enough to move rooms later in the night. And we already stayed the night so what were our options really? Suggest you do a full room check before getting settled to allow them to correct mistakes.

We were a little disappointed with the overall cleanliness of the room. The toilet bowl had black mold in it, there was a used kuerig cup in the maker, and the bathroom floor was coming apart. On the positive side, the beds were very clean.