Holiday Inn & Suites Houston NW - Willowbrook

Michael at the front desk saved me from the most horrible experience I’ve ever had at another hotel got me check in early, great price, and very clean room. Location was perfect. They really made the rest of my stay in Houston very comfortable. I’ll be in this Hotel when I’m in Houston again.

The front desk clerk Melissa Lang was very friendly, helpful, and understanding. I am an evacuee from hurricane Delta and it was a rough time being displaced and Melissa made my stay feel so much like home. I would recommend any hotel that she is working at.

This is a beautiful hotel conference center. Covid-19 has killed all the amenities which is horrible. Full service restaurant, bar and pool all closed. Not their fault. Hotel is very clean. Good Covid-19 procedures in place. Near lots of restaurants that are open, shopping, shopping mall and fast access to the freeway. That's about all I can say.

There is a really nice young lady in the front named Melissa that never complained when I needed something and was always friendly. She understood our situation and accommodated all of our needs. Thank you for your services Melissa.

Nice place considering the current Covid 19 situation. They do their best.