Ramada by Wyndham Udaipur Resort and Spa

The hotel is very well built... The structure, architecture and layout are impressive. But we were not given a good room. It seemed the room had been used recently and not cleaned properly later. There were wrappers in the bin. But the food is very good. Very few five stars provide authentic local cuisine. Buffet spread had variety and taste. Restaurant staff is also very courteous specially sanjina. She is a very good staff

Great staff in the restaurant and housekeeping department. Food was pretty good as well. The front office and reception staff was quite rude while talking and kept denying requests. Kept having to go back and forth from the garden area to reception area since different staffs had different opinions of where to get the playing equipment. Hotel room was great but none of the rooms below the premium suite( which is the most expensive room in the resort) had bathtubs which according to me has become a pretty important thing. Great sanitization and social distancing was maintained everywhere. Towels in the bathroom felt a bit cheap and not like the premium thick ones. The kettle in my room wasn't working either. Overall it wasn't the best trip but still enjoyed a lot since there was a big garden at the back where we spent most of the time. Reducing 1 star for the front office staff behavior since they are the first thing we see when we enter. Loss of another star because of the Room issues.

We enjoyed our stay at Ramada.. Staff was very friendly and helpful.. Food was delicious.. We enjoyed Spa there and Jacuzzi after that.. Overall we had a pleasant stay at Ramada.. We visited in Mid Sept and had only one issue many people were moving around there without mask and even during buffet they had lot of people at a time.. So if we look at Covid-19 point of view that was one issue other than that it was awesome...

Awesome location and views from hotel! Consider spending time at hotel rather than site seeing if you are a frequent Udaipur visitor! My 1.5 year old daughter was delighted here! They also helped us manage food for her!

Infrastructure wise property is very good. Hospitality wise there is a serious requirement of change in training of the team. Everything is process driven with no thought around hospitality bit. Overall it's a okay experience