Ferramentarno Di Antonini Fabio

Unfortunately I had to collide with a technician (blacksmith) collaborator of the owner, as well as having missed the time of the intervention of 5 hours, he also assaulted me and verbally threatened on personal matters (fly over details) .. at that point I crashed in this hardware looking for explanations and I met the aforementioned technician with the alleged owner, explaining my situation I just got another couple of threats (if I see you around ruin) by the technician and a failure to assume responsibility of the alleged owner, the which he defended his operator ... he managed to say that he would talk to him about it, continuing to ignore the fact that I am a client who has been threatened and treated badly by one of his collaborators ... I'm just sorry that we were able to clarify verbally because as soon as I entered the technician he was again nervous and, renewing the threats, he left me precluding the possibility of talking to him ... a very unpleasant episode, in addition to the respect in my regard has been missing the intervention of the alleged owner in the protection of this situation, the feeling I had was that he wanted at all costs to detach from all sorts of responsibility and not wanting to be put "in the middle" he phoned the technician just because I insisted, at that point other customers have entered that have taken priority over the matter, and continued to carry out his work as if nothing had happened, setting aside my question.Now, as a customer according to you how can I be heard?

Available and competent. Excellent service

Excellent variety of items, reliability, friendliness and professionalism of the manager.

A very kind person, courteous and prepared, helped me a lot

Finally, a well-stocked non-franchise store is well-equipped