Segreterie Studenti - Università degli Studi di Milano Bicocca

They do not clean the tables well and do not open the curtains

Not having telephone assistance is a very serious lack

Honestly ... The best student secretariat that is at least among the universities of Milan. I speak from experience, aimhé. The queue is not a problem because the reception stations are many and organized according to a well-established logical scheme, which we see has been studied first to lighten expectations and always have free staff. Two days that I go there and two days that are in line for about 35 people, waiting time less than an hour. In other universities when there are 3 people in line, you'd better come home ... The staff is very knowledgeable and is used to dispose of the students' requests quickly and completely. No mistake no rebound. Everyone knows everything and help you quickly. I had a fairly delicate problem with tuition fees and they were beyond understanding and objective in finding the law in the regulation to improve my situation. As bourgeois service diesci would say.

Lenses, very slow, unreachable by phone. It is better to write an email. The whole bureaucratic and administrative apparatus is generally disorganized. The detached seats are left a little to themselves.

uncontactable: we do not talk about the telephone, no one even replies to emails. a star appears only because, if you do not click, it does not allow you to publish