Ditta Maialini Di Maialini Benito & Stefano S.N.C.

Good precise cordial

Rapid and efficient intervention. Honest price.

Firm not serious and unreliable. I went in person on January 15th asking for an appointment to make a quote for boiler replacement. After 3 weeks of not receiving any call, I called back and the employee replied that she would call me back. After 2 more weeks I call back, this time I speak with the owner who replies that he would have inquired and would have let me know. And again ... 2 weeks ago I call, and the employee told me that they could not evaluate certain products, so I ask anyway to have an appointment to make other evaluations and choose other products and he replied that he would have made me call by appointment . Finally, after exactly 2 months from the first request without ever having had an appointment, and after countless times I searched for them and I specified the fact of being in the cold, I heard the owner say: "I knew he made other quotes" and I "who would have told her that I made other estimates? What is certain is that even if it were, in two months she did not even deign to call for an appointment. It was not the best service, especially for me who I ran after 2 months "; and he "look that there has been snow", and I "there has been snow in 10 days and it has now been a week that has melted, but in any case two months have passed and the other month and a half could also call and come ", and he" look don't make me be unpleasant and rude, and now I tell her that I only do assistance and not installation ". In short, the classic saying "I want to work and jump on me" ..... A person like that, even if he kneels and even if he makes me a discount, I would call him back ... At least so I can spend my € 10,000 in more serious companies and that they should not keep you waiting for months just to have an appointment ... CONGRATULATIONS FOR THE CUMPY SERVICE !! But then I would like to understand this: but what does he care if I have made other estimates? Even if it were, there can be that a quote can be high or that a plumber will no longer be heard or that someone will tell you that the distance is too much and is not coming ???

Fully Satisfied with the service for my Vailant. Fair prices and helpful staff