INTESA SANPAOLO SPA - Branch HUB

Embarrassing the treatment they reserve for customers, of an ill-mannered education that seems to contradict them, given the other reviews. I was treated badly, by telephone, by the cashier because despite being qualified with name and surname I dared to ask the manager, he seems busy, who a few days earlier had asked me to call back. I am very dissatisfied with the service. As soon as possible I will cut all reports.

I just got out of the bank, and I must say that the presumption and the lack of availability of the job in the cash register is nothing short of disconcerting. Whether I was in any doubt about moving the bill or not, I am now sure. The customer must always be satisfied, but evidently the pontecorvo branch does not share these values ​​....

Fatigued and incompetent staff, ATMs from the 80s, there is no anteroom for ATMs as all modern banks have, they do not respond by email so you must always go to the branch for problems, in short I do not recommend opening an account in this branch, in particular I underline the rudeness and presumption of the cashier named Giovanni, I seem to remember, however of the cashier.

Staff always kind and very competent both in the usual counter operations and in recommending the best investments and products to customers. Debit cards, both external and internal, also for checks and cash payments up to € 5,000. I don't attribute the fifth star just because it would be time to make the internal ATM accessible even in non-working days and times.

The lady who served me to open the bank account was kind and helpful, but once I called to find out how to proceed with the transfer of the card from one branch to another and I was told "now I have to call back after" voice was male.