とにまる 茶わん坂店

This place was so cute, we stopped here on the way to the Kodai-Ji Temple. The seats upstairs had a really nice view of the temple and surrounding trees/mountains. The food was super yummy and reasonably priced for the amount of food we got. The staff were also really nice!

最悪店、まるで京都の恥だ！！！I went to とにまる 茶わん坂店 at 清水寺 on 2019/March/17. I ordered large rice （大盛り）and two of my friends ordered small rice. Then I found my rice size is identical with my friends. I asked the male staff who was also catching cold at that time and were told what I had is the large rice. I took what he said at that time then after 5 minutes, I found two ppl sitting next to us were having what the real big rice with big bowl. When I were double checking with another female staff, the male one suddenly poped up and asked "what" in English which was pretty rude to me. Then he told me "it depends on ppl". Well I always have Japanese food whatever in Japan or New Zealand. This is my first time heard that big rice will be served depending on ppl. I am 178cm, 90kg and got actually small rice. Next table's two female customers got real large size? The reason simply because the male staff did not go downstairs and get the right size one. It got worse when we were checking out. This male staff overcharged me 200 YEN by assuming I ordered drink and less charged my friends 330 YEN. It took around 8 minutes by the effort of two female staffs to make all bills correct. The whole service standard and manner were terrible. I never saw such bad staff in Japan, plus he was catching cold and should not even work on that day. My opinion turns to be IF YOU DON'T KNOW HOW TO DO IT, YOU DON'T HAVE TO DO IT. BTW, I already submitted dispute to American Express by requesting redemption of 200 YEN as you staff insisted on not serving correctly, which has been settled.

It was delicious. I disturbed me at a very early time before 10:00, but he kindly responded. I would like to come again! Special Ujikin 830 yen, Tonimaru Warabimochi 650 yen.

The clerk treats the East and West tourists very poorly, making people feel sick. Constantly adding water to the Westerners, and deliberately bypassing our table to help another Westerner pour water, and the cups on our table are all empty and completely ignored. The snacks were delivered without a fork to open with them, but the Westerners were just on the table and the clerk would be willing to run off and check out for them. They were also smiling at their desks with concerns about their satisfaction with the meal. In addition, matcha drinks only drink pigment and syrup. Shaved ice is also a sweet syrup flavor regardless of taste.

It is a cafe that Mr. Yukariya runs. You can take out soft chestnuts and cotton candy on the ground floor on the first floor. Of course, I sell various types of candies. The second floor is a cafe, you can sit down and order a drink or sweets and eat it. In Kyoto there are many sweets of matcha, but sweets made from candy are not unusual. Jelly and sweet jelly and ice etc are necessary check! Also, the receptionist's clerk was very polite and good impression.