コジマ×ビックカメラ 浜松店

Good store.

スタッフさんによって商品知識の差が大きすぎであり、お客さんからのらない内容の質問があっても、調べたり上司に確認するのではなく、あやふやでも答えてしまうというように感じます。ですが、価格は安いので満足です

As mentioned in other posts, I was surprised at the customer service attitude. It may be the last part, but I'm a female clerk in her 40s. I only talk about things that are decided so that I think I'm talking to AI. There is no compromise in my thoughts. Repeat the same thing without any words to worry about. Just repeat the rules and claims of the shop. I am not communicating the complaint. Tell them what happened, and there is room for improvement as a store. Even if it isn't, I think it's worth considering, and I take the time to tell it. Shut down as soon as it is judged by Kramer and the other party. Perhaps you have received such instructions from above. Poke. Don't step on. No weaknesses are shown. Don't give a chance to take advantage of it. There are some scenes where it seems unavoidable to take such measures due to the recent trends of the times. However, regarding this time, I couldn't hide my surprise from the separation of age and quality to the extent that I was wondering why I felt contact with society through the work of customer service, rather than the attitude of people involved in the customer service business. It may have been a short history part. It may be another trader who happened to come. However, for us customers, the staff who responded is the evaluation of the company. I was not aware that I was carrying the evaluation of Bic Camera nationwide, but first I realized that it was a shameful act for all the staff working at Bic Camera and home electronics mass retailers nationwide, and what the store should be like Please reconsider the flow so that the guidance is distributed from the store manager to the end. At present, it is a recognition that it is a window-side store that is not a so-called window-side tribe where people who give up gather, who are not willing to make sales. Thank you.

Female clerk first reception, cold and unfriendly, unfriendly, Next time I asked a middle-aged clerk, it was the worst! I don't have any products right now, so I'm not going anymore! I used to use it a lot!

There are also courses and it may be the most abundant in the city in terms of mini 4WD. However, the parts that are in high demand are mostly out of stock, or regular Poio-san buys them up and resells them to their friends when they arrive.