Abeno Post Office

Extremely unhelpful staff with a bad attitude. We had to send a few boxes back to our home country and had to carry them back and forth as we were toyed around by the staff with information that should have been given to us at the beginning. Staff also came up with funny excuses to why they couldn't send our personal items. We called the national Japan Post hotline for confirmation, went to another post office at Tennoji and were able to send the said boxes smoothly. Save your time and avoid this place. Staff should not be working here before basic customer interaction training has been conducted. Better to spend an extra 5 minutes of travel to another post office than waste half a day here as well as having a negative mood.

I'm sorry, Although it is the main office, with Yupack Is it left in the Abeno headquarters even though it is not far away? I was surprised. The post office that takes more than 5 days (excluding weekends and holidays) Abeno only, even if there is a shortage of staff Will this not happen? You can get it by regular mail within 3 days in Honshu, too? Even though it is the same as regular mail, this is the only place at the main office that is so slow. And why does it make sense to keep it at the headquarters? Female employees The customer service is bad, and after all, even if it becomes privatized Because it's a business for Tonosama, Is it not so late to contact you to respond? Same as Japan Post Life It’s said that the whole thing should be changed, This post office is slow and it doesn't correspond.

I called many times, but I can't contact you with a complaint just for guidance.

Although there are many users, the counter is too small.

Mercari products are often shipped from here. Delivery is slow every time. Even if you check the delivery status from the inquiry number, the information has not been updated for days, and has been left in the office for days? I will be worried. In another case, there was a mistake in delivery, and when I went to tell it, I was told, "There is always a mistake because it is a job that people are doing." I understand that. But please apologize first.