Sampath Bank

Need to be more focused on customers. Waiting for 25 mins for simple matter is not acceptable since your are the next customer in the queue and many of others jump before you. Someone should monitor this and act accordingly. I experienced this in only this outlet.

Worst customer service I have ever received from a Sampath bank branch. I’ve been a Sampath bank customer for almost 15 years, but this is the first time I visited this particular branch , and it was such a bad experience. They didn’t want to provide me the service I requested at the 1st instance, and asked me to come on another day( they gave very lame and unacceptable reason for that), without even checking on my details. The only reason I can think of why they responded to me like that was my appearance. It was very unexpected and unlike of typical Sampath bank customer service. Anyhow, I managed to get it done after insisting, which shouldn’t have been the case, and which wouldn’t be the case if it was another branch.

2nd branch in Kandy. Good customer service. Open week days. I like

Superb

Very easy to use ATM machine. You can deposit your mony using this ATM machin. That's very easy.