Hotel Cartagena

Beds was very comfortable the staff was amazing i will come back to this hotel every time i come to mexico.....Thank you hotel Cartagena

Friendly staff and great installations for the price

Place looked pretty nice. Felt safe inside. Next to a highway so its loud! Floors were very clean. I did see a cockroach in the bathroom though. No AC!

Because of this hotel and it’s fake name I was held at knife point by homeless drunks at the address they pose as across the street. Then when I got to the correct “actual” address and confronted the receptionist he giggled as he told me it’s the same place just listed under a fake hotel name on bookingdotcom. They also lost my booking and threw me out in the street at 330am.

Wonderful service and great amenities. For the price, the room felt like a suite. It was really spacious. The only thing that I would suggest is updating the USB ports; they did not work with our phones. Overall, good hotel. Closed to the Bus Terminal.