Paradise Transfers and Tours

We recently took a trip from Kansas to Puerto Aventuros and Paradise Transers and Tours was our transportation to and from the Cancun airport, as well as to and from a wedding while we were there. The service was always punctual, friendly, and safe. Bur what was really outstanding was the exemplary service we received on our transfer to the airport to come home. My husband realized after we had been at the Cancun airport about 20 minutes that he had left his cell phone in the van that we had just ridden in. I called our contact, Stephanie, to report it and see if there was anything we could do. Stephanie answered and then texted me a few minutes later to let me know she had talked to our driver, he had the phone, and he would meet another of their drivers that was on his way to the airport and give the phone to him to bring it to us. It went off without a hitch and we were so pleasantly surprised! My husband thought he would certainly have to buy a new phone but Paradise went above and beyond to help us out. I would give them 6 stars if I could :)

Paradise Tours is certainly top notch! We were transported by their service three different times during our stay in Cozumel and Tulum. They are dependable and efficient. There was no problem making a change to our pick up time; they were very accommodating. We would definitely use their service the next time we are in Mexico. All drivers were super. Erin was great to work with!

Amazing company!!! Never late always on time. Stephanie helped me out with everything!!! Love her!!! Drivers are extremely professional and friendly. Highly recommend this company!!

We all had an awesome time on the Catamaran and Zipline Tours! Smiling faces joined with knowledgeable staff and drivers that were on time. We will definitely use this company again.

I used Paradise for shuttle service for a wedding group traveling to Isla Mujeres recently, and was impressed! Erin was quick to respond and everything was seamless! Even with some last minute flight changes. I would highly recommend Paradise and will definitely use them again and again!!