Correos de México / Centro Histórico Santiago de Querétaro, Qro.

Very good attention

Excellent shipping price, packages always arrive fast, they never take more than 10 business days. It is obvious that you have to bring your own things like ribbon, markers and pen, you also have to take the open package since you have to review the order.

Can someone help me? We sent a small package from the USA to Mexico about 3 months ago and I just arrived according to and now to collect it they ask for almost a thousand pesos according to the SAT, could someone tell me what is that? Because here I pay shipping and they never told me that they have charged again for the horrible service

Average service, friendly staff!

The downtown office is open. It has COVID measures but they are not monitored by anyone, only by the only two people who attend. The area manager is put to carry out the activities of a dispatcher, the dispatcher due to ignorance is put to you by you for the clients. There is no material or day tape or glue to close the packages that make us open. Fortunately they have availability but believe me it is not enough. The area manager tries to make the service smooth and succeeds but many people do not understand why it takes so long to send a package, envelope or letter. Here comes the office manager who is in his office and does not go out much, he should attend the waiting queue regularly. The building is beautiful, good style, well preserved but lacks maintenance, there is no access for the disabled, you pay in cash, there is no bathroom and there is no parking. You have to go to Pino Suar z next to the Mariana clinic. Sepomex was very good but I noticed a lot of lack of disposition with Pandemic or without Pandemic