Pet Express Rosarito

This place is great. Cheaper than Home Depot & they have the exact same stuff; well mostly. It’s definitely a lot smaller than Home Depot. Customer service is fantastic & they are really quick with their lines in and out of the store (at the register specifically. I have yet to see a line outside the store). The only challenge I ran into was the fact that they only allow one person within your party to go in. It’s the only place in months that is enforcing that. Alfonso (I believe was his name) was exceptional. The other day when I went he was the only gentleman that spoke fluent English and Spanish. I guess my Spanish still needs work because someone that was helping me flagged him down to help me. And by the way he wasn’t even working yet. He had arrived early to ensure he was ready by the time he was scheduled to work. Well, I’ll definitely be back. Great store. Great prices. Great people.

Excellent place to get anything you need for construction, electrical installation or home appliance. They also have a great variety in tools and heavy duty footwear.

I guess the cheaper you pay the less quality the product. We bought lighting from here, but low quality. It was missing parts then when we tried to return the guy was rude telling me, that all the parts were there when they sold it. Almost like he accused me of loosing it or taking it, he refused to refund and and only wanted to give me in store credit until I got a hold of a supervisor. Low quality, cheaper than Home Depot, but cheaper is not always better!

These people are discriminative liars.They refused me to go in with my husband because of covid, which was understandable. I waited outside and watched 6 other men, workers and their bosses go in together. When the lady at the door stopped them from going in together they explained they worked together and had to get measurements for some items. She let them in together. Then I asked to speak to a supervisor to explain why two men can go into together but I couldn’t go inside to make lighting decisions with my husband. So, then the supervisor went to ask the lady about my situation and why she let the other 2 men inside together. I have a video of two of the six men I seen go inside together and I showed him the men entering together with her permission. She lied and told the supervisor that it was because I refused to take my temperature. What a liar!!!! Don’t shop here, prices are way too expensive anyways. Prices are 1/3 better at Home Depot and at least they are humble people. Update: The lighting my husband purchased was missing parts, cheaply made and low quality. Not worth it. The people here take forever to help you. When you ask to return stuff they make a huge deal like you owe them something. They basically, accused my husband of loosing the parts for the lighting....REALLY? Dont shop here! Your better off on Amazon or Home Depot at least they treat you with respect!

I like this store better than HD. It depends on what you are looking for but is handy and not as crowded