Criotec

Ok

Buy a freezer and never freeze, in customer service they tell me that I have to put the frozen things or put them chopped to freeze.

Terrible customer service a display case that we bought with them broke down and has moisture leaking inside the glass, forming fungus without being able to clean it. As I am within the guarantee I requested the change and they have already been struggling for 3 months, calling at least 3 times a week to make the change and nothing else they do not give a date. To all those who have problems go preparing a complaint to Propheco. I only give you more this week to make the change, if not I will file a complaint with profeco. Terrible technical service and guarantees. (Incompetent technicians) If they make a claim and a technician is going to visit them, check what the technician puts on the report sheet very well and that it matches what they reported, they usually put details minorizing the problem so that the warranty does not proceed.

Those freezers are useless at all, very expensive and their lines rot every year, useless expense, duckling brand, do not buy them

Uncontactable. The contact form is cycled in chrome, safari or firefox and I cannot see your phone number.