Map
Detailed Information
- Place Types Art gallery
- Address Terminal 2, Av. Capitán Carlos León s/n, Peñón de los Baños, Venustiano Carranza, 15520 Ciudad de México, CDMX, Mexico
- Coordinate 19.4221685,-99.0799052
- Website Unknown
- Rating 4
- Compound Code CWCC+V2 Mexico City, Mexico
Openning hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
Photos
Reviews
Terrible. Ordered a Greek salad, they brought out a dish that had goat cheese, croutons, lettuce olives and tomatoes, and ceasar salad dressing. I asked them if I can change the order since this isn’t what a Greek salad is and I can’t eat several of the odd ingredients. Got a ton of attitude from the waiters. Ordered a chicken soup instead; they brought my a half portion. I saw 2 other eating the soup so I can see the difference in serving size. Bad customer service.
I went to the restaurant while waiting for my flight connection.. I was received by a hostess, I asked to see the menu then I asked for a burger called "Terayaki" it comes with bacon so I asked to be served separately for my son.. her replied with a very arrogant actitud was "no! Then it has to be without it", I asked again, just please put it on the side, and I explained to her that I did want the bacon just didn't want it in the burger.. she hesitated and finally said "ok!" Then she left..
I found this disrespectful so waited for her to comeback and I told her that I didn't want it anymore, that I was going to eat somewhere else.. then she replied "its too late, it has been added to the system you have to pay for it!" It took her less than 30 seconds for her to comeback, plus the restaurant was full..
She was upset because I refused to pay for it so she called another girl, who it was even more difficult than the first one and with a very aggressive approach and loud voice said "whats the problem" didn't say hello, didn't ask if she could help.. nothing!
I told her that I simply didn't want the burger any longer.. she followed with "But why? What is the reason?", I repeated myself that I've just changed my mind and she as well tried to make me pay for it.
Again, I refused to pay for the horrible "customer service" and for something I didn't want..
Then hear this!!!! She said "ITS BECAUSE YOU CAN'T AFFORD IT!!!" Then she started laughing and went back inside.
I left then I comeback to ask for her name, she said her name was Liliana, I read her tag name and she quickly tried to covered it up.. it was Yahinira/Yhanira Liliana (I couldn't read it properly) I told her that I would like to bring this up to her head office if possible she said "yeah, whatever, okay" then left..
I was sooo confused by the whole thing.. I've been never treated soo poorly, it is very sad to see one of my favorite beer's name at sucha place..
The incident was today, January 14th, 2021 around 5:30pm At the Stella Artois (Taba) restaurant bar, international Airport Benito Juarez (Ciudad Mexico).
Dear management please check your cameras and train your team properly..
Thank you!
Airport food is never great but I think this place is the best in this airport. Good selection, fast service, and good tasting.
Terrible service. Worst guacamole of my life. Sooo salty.
Boom bam Clash! Not much to say here but actions and flavor speak louder than my words. Go see for yourself and enjoy a trip to flavor City.
It will take you on a trip of a good taste buds and fun. How much can you taste with greatness. Authentic, calm yet refreshing.
Now just go eat and see what I mean! Come back and leave a review if I'm wrong. (Wink wink)
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