Aeroméxico Bajío Irapuato

The store no longer exists

I went to request information for a flight last week, specifically with Mr. Jorge Luis Galeana Robles, who at that time told me I did not have a system to perform the search, but that he would dial me, the next day I called again, and I It came out with the same thing, 2 weeks have passed and it is the date that I have not been marked, for this reason I had to buy in another airline, lousy service, I do not think that after two weeks they continue with these problems, since it is the only thing that They do there.

D Monterrey to León I just flew last Thursday with 4 suitcases .. We are 3 adults .... And it turns out that today I return from León Gto x this same line tells me that I carry one more suitcase and I have to pay 800 pesos .. I clarify to the employee that I have just flown the same Aeromexico with the 4 suitcases and does not pay anything extra and tells me that it is policy for one suitcase per person .. I comment that the weight limits what it is .. And returns with the same thing no .. Q is a suitcase x person ... Where are the policies ??? ... They change from one state to another ?? ... It is a robbery !! .. Here in León Gto ... I have traveled to several parts of Mexico with the same 4 suitcases the same 4 people and they had never wanted to charge me more ... Amount of course not pay !!!

Terrible service, a very unpleasant lady, without charisma and with an unhelpful attitude. Better buy online.

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