Budget Car Rental

Excellent service and care for our reservation. They did not have the vehicle size we reserved, they provided a free upgrade three classes up! We highly recommend.

I booked a car way in advance for a family trip. Our flight to SLP was delayed less than two hours, but that was enough time for the Budget agent to give our car to someone else and cancel the reservation. We were left stranded at the airport.

I rented a van at International AirPort in San Luis Potosi Mex. and bought collision damage coverage thinking i'll be ahead of the game, and when i arrived to pick up my van, that salesman was rude and wanted to charge me $400.00 non refundable just because he wanted to, and i explained that i've already bought collision damage protection, but he insisted that i needed to purchase additional insurance and the cost was $400.00. i had rented before in Mexico, and they do ask you to leave a deposit, but they will refund it after you returned the vehicle in one piece. Anyway i went next door and rented an SUV similar to what i had rented for 1/2 of the price, they cost me and my family a big delay. i do not recommend this company when you're renting a car out of the country. they will try to take advantage of the situation and charge you extra money for no reason.

Horrible horrible horrible!!! I have been asking them to send me the reciept for more than 2 weeks and they never do. Now they don´t even answer the phone! First of all, the car we rent didn´t have full gas and the guy said that he didn´t have time to fill it out, but we could return the car without gas. But they charged for the gas after all!!!! Don´t even consider to use this Budget.

Very good👍😀