Hotel Roma Guadalajara

I only spent one night the room was nice and the service was good and located in a very good location downtown close to a lot of places

Ive been staying at this hotel twice a year...2019 I booked almost a whole floor for my wedding and its always been great. Great cleaning personnel overall great staff. But so disappointed in this last stay. I own a restaurant and I’ve known all my life to treat guests and this lady who takes her receptionist job to serious Is extremely extremely rude not once or twice but all the time for no reason. Her name is Elisabeth. Please stay away from this girl its like she think she has some kinda of power with her super lame job that she cant do right. I really suggest to the owners to please talk to this young women so she can come back to earth because their gonna loose another good client because of her disgusting attitude, really feel bad for her coworkers because their great. And Sadly will be taking my business elsewhere.

A very nice stay. Very comfortable and reasonable. A great location. Staff very friendly. Food in the restaurant is amazing. Best camarones diabla (shrimp in chile sauce) I ever had. The chef lived in Acapulco for 15 years.

Good atencion service 👍

Great, is in historical Downtown Guadalajara. Great site.