Correos de Mexico / Rivadabia Cholula, Pue.

I do not understand why there are such bad comments. Today he went to send a package and since I arrived they treated me super well and in the best way. They advised me how to arrange my box to reduce the shipping cost and they loaned me material that I required. It was excellent service, attention and kindness.

I'm reading the comments and I find that the problem is the lady at the reception, the postmen are super friendly but the one at the reception doesn't want to do anything ... They should hire people who are willing to work, Guillermina Flores says they are call. He did not want to look for my packages because his other colleagues were not to work, he was not capable of doing anything, what a horror, they really should have someone else attending

In general the service is fast but the issue of tracking and security of the packages you send can present problems without any solution from the post office.

If I could put 0 stars I would. They sent me a package from Spain that arrived at this so-called post office on August 14, from then on it stopped moving. After almost 2 weeks I ask someone to pick up my package directly (The guide was never updated, I decided that on my own) ... they made her wait 30 minutes to be told that they could not find my package, They asked to leave 1 number and that they would notify him the next day if they found it (the truth was, he very much doubted they would, but they did), it was then that they told him that the address was wrong and that therefore they could never deliver it, which is a lie Because the address is correctly written, in addition to the fact that the guide never marked that a courier tried to deliver it or that we went to the window (this was put once they found the package after going to claim). In short, lousy service, deplorable facilities and a shameful organization and a disastrous organization. I leave the record guide so you can see the null movements once you get to this office. CC016431241ES

I bought a milk pump, some silicone insoles through Ali express, and everything was going well, I followed the tracking and it indicated that it had already been delivered in Cholula, I went several times to pick it up and they always told me that it had not arrived and that when it would arrive they would About three months passed and my packages never arrived, I went to the post office again and they told me that they had not registered it and that when it would arrive they would talk to me on the phone and that's how it was, they called me "mail". Tell me that it had already arrived but that I had to pick it up at another winery at an address going to Xoxtla and that I had to give for the soft drink to be delivered, I looked for the address on Google Maps and it was pure vacant land, I was scared Going to a place that I do not know, without people, gave me courage because I thought my packages were lost or rather stolen and without knowing who to report to that bunch of thieves. More than a year has passed and I never received anything.