BrabantWonen - location Oss

Since BrabantWonen is my new landlord, the service can be called dredging to say the least. My complaints are not taken seriously. After trying unsuccessfully for 2 months (I am not even called back in the first place), I am told that I can only be contacted in a month. It is a bad company, the takeover is poorly arranged. I am very dissatisfied!

After calling several times and having been on hold for a long time, Ms breaks the connection twice They rent social housing here they are not social

After I placed a complaint here, contact was made. This is all done neatly, professionally and friendly. I can't delete my old review but if it is positive it should definitely be mentioned.

I have not been renting at Brabant Wonen for that long, but contact with the customer service is not going well, the ladies have no empathy and may be a bit friendlier. However, the handymen are super friendly!

It seems as if every employee uses a different way of acting. In exactly the same cases, things were done differently without first consulting the tenant, while this should be the most normal thing in the world. BrabantWonen is a social landlord on paper, but the way they act is antisocial, possibly due to their monopoly position