Van Bruggen Adviesgroep Etten-Leur

This man is not professional at all! I had an advice call online and this gentleman was just too late, with the reason .... I got an unexpected phone call may happen were his words. Quite ridiculous !! Chosen for a different consultant.

Initial conversations were pleasant and went smoothly. Well assisted in choosing the mortgage and requesting the quote. All other matters were also discussed and requested in a pleasant way. We have a new-build house and have indicated during the interview that we would not be granted the land until the 2nd or 3rd quarter of 2015. It was important to us that we had the quotation just before 2014, otherwise we would not be able to pay for our dream house due to the new rules that will be available from 2015. Mr. had not mentioned that the mortgage offer will expire after a period and therefore had not taken into account the situation that we have outlined. A new quotation should therefore be requested. He rang the bell one week before the end of the quotation. It was said that you must ensure that the land comes to your name as soon as possible, otherwise a new quotation must be requested. Given that much had changed at that time, we would have a shortage if a new quotation had to be made. In a very lakonical way it was said: "oh well in most cases the parents do jump in" then my clog broke. We told him that this was not the intention. He then had to do his best to encourage the contractor and the like to transfer the land earlier. He also had to ensure that the offer was extended. Fortunately my half-sister worked at the bank where we closed the quotation so that things could be arranged. A lot of stress and unnecessary nagging could have been prevented. We were told that as soon as the key transfer would take place, he would also be there. He had indicated in advance that he would have a nice present for us. First of all, Mr. Coen arrived too late at the notary and we had no present. I am not concerned with the present but do not find it professional. Every question we had asked via the Redbooth app was answered very late or moody. We had never had to deal with mortgages and such, so occasionally had some questions. Maybe they are questions that were obvious to him, but they were not to us. All in all so had no good experience and found the professionalism to look far away after we had put our autographs with him, it seemed as if it was thought the loot had arrived and now they were just figuring it out ..